Frequently Asked Questions
General
No, but if you would like to donate your bike we'd be happy to write you a tax-deductible donation receipt!
Yes! We offer a variety of bicycle education classes that you can find here!
Every bike that is rebuilt is a bike diverted from the waste stream, and each purchase supports our educational and philanthropic programs. By shopping with us, you are helping to promote bike knowledge, safety, and use in all five boroughs!
Not at the moment, but we're working on it!
Bikes and bike parts in good condition and good working order are most likely to be useful and find a good home. Bikes and parts donated to us which aren't in good condition may still be broken down and parted out to avoid going into the waste-stream, but materials like plastics and rubber may still end up in the landfill.
We do our best to repurpose all donations; however, we cannot sell or reuse used helmets for safety reasons. Rubber tubes and tires are generally not recyclable, and are among the largest sources of waste on the planet.
Shipping
At the moment, online sales are conducted through our eBay store. We offer Local Pickup in addition to Standard, and Priority shipping options. All orders go out within 3 business days.
Returns
We offer store credit on new items in the original packaging within 30 days of purchase. We do not accept returns on used parts or used bikes — test rides are highly encouraged!